BC
Basanda C
1 reviews | Active since Mar 2026
05 Mar 2026, 22:47
Don’t advised people to take out surance poor *** service
Disgrace and incompetence iv been waiting for them to fix my car for 6 weeks and pushing to sign the settlement letter That offer is ******* that I don’t need very disrespectful I’m fighting them every single day they said they did the Digital Assessment not physical they don’t even help you fix your car instead force you to sign papers so that they get rid of you *** service
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Replies (1)
OUTsurance's replyOfficial
12 Mar 2026, 10:12Good day Basanda,
Thank you for giving us the opportunity to look into the matter and provide you with feedback.
Our legal manager, Jonathan, contacted you to discuss the merits of the claim in detail.
Jonathan discussed the apportionment with you and he advised you that if the service provider identifies unseen incident related damages that you can send us the quote and pictures and we will review.
We do apologise for the delay in service.
Regards,
The OUTsurance Team
Thank you for giving us the opportunity to look into the matter and provide you with feedback.
Our legal manager, Jonathan, contacted you to discuss the merits of the claim in detail.
Jonathan discussed the apportionment with you and he advised you that if the service provider identifies unseen incident related damages that you can send us the quote and pictures and we will review.
We do apologise for the delay in service.
Regards,
The OUTsurance Team
OUTsurance's reply12 Mar 2026, 10:12
Official
Good day Basanda,
Thank you for giving us the opportunity to look into the matter and provide you with feedback.
Our legal manager, Jonathan, contacted you to discuss the merits of the claim in detail.
Jonathan discussed the apportionment with you and he advised you that if the service provider identifies unseen incident related damages that you can send us the quote and pictures and we will review.
We do apologise for the delay in service.
Regards,
The OUTsurance Team
Thank you for giving us the opportunity to look into the matter and provide you with feedback.
Our legal manager, Jonathan, contacted you to discuss the merits of the claim in detail.
Jonathan discussed the apportionment with you and he advised you that if the service provider identifies unseen incident related damages that you can send us the quote and pictures and we will review.
We do apologise for the delay in service.
Regards,
The OUTsurance Team