NK
NIGEL K
1 reviews | Active since Jan 2013
28 Aug 2020, 07:21
Does Outsurance know the meaning of integrity?
Hi,
How is your company allowing non policy holders to change information on policy holders accounts.
Also why are you disclosing information to non policy holders about the policy holders account.
It appears that the only thing you providing is pricing but loyalty, integrity, customer service and privacy appears to be at the lowest priority.
Perhaps it's time to shopping around.
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Replies (1)0
Replies (1)OUTsurance's replyOfficial
07 Sept 2020, 13:27Good day Nigel,
Thank you for bringing the matter to our attention.
Earl our client care manager was in contact with you to address your concerns. He explained in detail what had transpired and he assured you going forward what measures we have implemented on your policy.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for bringing the matter to our attention.
Earl our client care manager was in contact with you to address your concerns. He explained in detail what had transpired and he assured you going forward what measures we have implemented on your policy.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply07 Sept 2020, 13:27
Official
Good day Nigel,
Thank you for bringing the matter to our attention.
Earl our client care manager was in contact with you to address your concerns. He explained in detail what had transpired and he assured you going forward what measures we have implemented on your policy.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for bringing the matter to our attention.
Earl our client care manager was in contact with you to address your concerns. He explained in detail what had transpired and he assured you going forward what measures we have implemented on your policy.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
