CB
Craig B
1 reviews | Active since Nov 2013
13 Feb 2026, 09:01
Does not offer ZERO excess, could not beat my current premium
I get the eagerness to want to provide me with a quote, but you don't even offer zero excess, which is really disappointing. Also, do I not qualify for your R500 "we'll beat any quote" guarantee?
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OUTsurance's replyOfficial
13 Feb 2026, 12:19Good day Craig,
We acknowledge receipt of your complaint.
A zero excess is only applicable for pensioners, sorry for the disappointment.
A quote promotion advisor will call you to discuss the promotion.
Kind regards,
The OUTsurance Team
We acknowledge receipt of your complaint.
A zero excess is only applicable for pensioners, sorry for the disappointment.
A quote promotion advisor will call you to discuss the promotion.
Kind regards,
The OUTsurance Team
OUTsurance's reply13 Feb 2026, 12:19
Official
Good day Craig,
We acknowledge receipt of your complaint.
A zero excess is only applicable for pensioners, sorry for the disappointment.
A quote promotion advisor will call you to discuss the promotion.
Kind regards,
The OUTsurance Team
We acknowledge receipt of your complaint.
A zero excess is only applicable for pensioners, sorry for the disappointment.
A quote promotion advisor will call you to discuss the promotion.
Kind regards,
The OUTsurance Team