MS
Michael S

1 reviews | Active since Nov 2019

07 Jul 2022, 14:40

Do not use this company. You will be sorry.

Been with this insurance company for years. Need to submit a claim which I have done via the app. Sent off many messages via the app for someone to call me and days later still waiting. I would seriously consider other insurance companies before signing up with Outsurance. Unfortunately Outsurance is only their for their own good and not in the interest of their customers. SHAME ON YOU OUTSURANCE Very poor service.

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Replies (1)
OUTsurance
OUTsurance's reply08 Jul 2022, 08:50
Official
Hello Michael

We are very sorry the claim was not registered for you right away, but only yesterday afternoon.
We requested our claims manager to investigate the reason for the delay and proper feedback will be provided.

Thank you for bringing the matter to our attention.

Regards
OUTsurance