1 reviews | Active since Dec 2018
DO NOT USE OUTSURANCE PET INSURANCE GO WITH ONEPLAN INSTEAD - OUTSURANCE IS A BUNCH OF BULLSH*T
I have been struggling with these people for way too long!!
At first they tried to get out of not covering my dogs vet consultations after A LOT of fights , disrespect and just utter arrogance i have received from them they eventually realized that they are wrong and agreed to pay my money back
I have cancelled my policy with them since for ALL my animals because obviously they are useless and full of useless excuses ... its been more than a month and guess what ????
I STILL DIDN'T GET MY MONEY OR FEEDBACK AFTER SENDING MULTIPLE REQUESTS!!!
Outsurance service has been utterly appalling and tedious , they dont actually care its all just about money as they have obviously made it clear!
I want my money back!! you are quick to be rude or find excuses so be quick to pay my money back!!!
Thank you for your feedback.
Michelle, from our claims management team, has been in contact with you.
She has sent you proof that payment was made and is awaiting confirmation from you.
Once received, she will assist further.
We apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Michelle, from our claims management team, has been in contact with you.
She has sent you proof that payment was made and is awaiting confirmation from you.
Once received, she will assist further.
We apologise for the inconvenience caused.
Regards,
OUTsurance
