1 reviews | Active since Nov 2017
DO NOT TAKE 3rd party Liability
The Worst 3rd Party Liability, Save Your Money , Don’t take it .
Do not take 3rd Party Liability with Outsurance , it’s a **** and way for them to get more money out of you. I drove my wife’s car that’s insured with them , when signing up they tell you as long as the non regular driver is above 25 years old AND has a license they’ll cover even for 3rd party liability.
After a month and a half they now call me , firstly asking me if I have insurance and car , thereafter telling me the 3rd party claim is going to be rejected because the incident follows the “driver” not the “car” even though I was driving the car insured under them.
Biggest **** . DO NOT TAKE 3rd party Liability
We acknowledge receipt of your complaint.
Our legal manager is reviewing the matter and will be in contact with you.
Regards,
The OUTsurance Team
Best regards,
We acknowledge receipt of your complaint.
Our legal manager is reviewing the matter and will be in contact with you.
Regards,
The OUTsurance Team
Best regards,
Following receipt of your complaint, our Legal Manager, Jonathan, contacted you to discuss your concerns in more detail.
We acknowledge your dissatisfaction and took the opportunity to further clarify the applicable policy exclusion, as outlined in your policy wording.
While the vehicle involved is insured under an OUTsurance policy, it is noted that you also hold separate and similar motor insurance cover in your own name with King Price Insurance.
Under the circumstances, this claim would need to be submitted directly to them, as they are best positioned to assist you and are fami**** with the relevant process.
Kind regards,
The OUTsurance Team
Best regards,
Following receipt of your complaint, our Legal Manager, Jonathan, contacted you to discuss your concerns in more detail.
We acknowledge your dissatisfaction and took the opportunity to further clarify the applicable policy exclusion, as outlined in your policy wording.
While the vehicle involved is insured under an OUTsurance policy, it is noted that you also hold separate and similar motor insurance cover in your own name with King Price Insurance.
Under the circumstances, this claim would need to be submitted directly to them, as they are best positioned to assist you and are fami**** with the relevant process.
Kind regards,
The OUTsurance Team
Best regards,