1 reviews | Active since Jun 2013

12 May 2017, 07:39

Do not pay out Claims

<p>You pay and pay and pay, and when you submit a valid claim, they come up with all sorts of excuses not to pay.</p> <p> </p> <p>Poor, poor poor.</p> <p> </p> <p>*****S!</p>

0
Replies (3)
OUTsurance
OUTsurance's reply19 May 2017, 12:39
Official

Hi deonandsandra,

Thank you for bringing the matter to our attention. Siya our claims manager contacted you and he told you there was no claim noted on our system. He asked you to please supply us with the information and said there has not been a response yet. Please email Siya so he can assist you.

Regards, Kelvin

's update23 May 2017, 07:59
Reviewer Update

OK. Since Outsurance has lost the claim (so they say) and cannot even find the recoding. Let's start the claim afresh.

OUTsurance
OUTsurance's reply23 May 2017, 15:46
Official

Hi deonandsandra,

Donny our claims consultant has contacted you and he will register the claim.

Thanks