Do not give Outsurance your Bank details.

In December 2018 I reacted on a add en requested a quote for Car Insurance. I received a call back from an agent who did a very good job, but confirmed that my "cover will only start" once I take my vehicle for an inspection at Glass fit. When I received their e-mail quote decided not to take their cover as it was more than the current cover I had. Therefor I did not take my vehicle for the required inspection. But still Outsurance continued to deduct deduct two (2) premiums from my Bank account! Not that I have requested my Bank to challenge the debit order, Outsurance does not want to refund the premiums deducted. In my mind and in the words of their agent, I did not go for the inspection, therefore I take it that I did not agree to their cover and policy. I would dearly like to be refunded the premiums deduction without my consent.