1 reviews | Active since Dec 2016

02 Dec 2016, 10:29

Do not fall for OUTSURANCE obligation free insurance

<p><br />I am very angry</p> <p>Recently I called OUTSURANCE to get a quote for a car insurance</p> <p>To my surprise yesterday they debited my account without my approval for a car I do not have or not yet received.</p> <p>How is it that you debit my account without my approval I did not agree to that quote this *****</p> <p>You always say on your advert your quote are obligation free. But you have put through a debit order without confirming the status of me getting the delivery of the car </p> <p>I want this debit order reversed and my money returned to my account immediately or I will cancel the existing insurance I have with you</p>

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Replies (2)
's update03 Dec 2016, 17:22
Reviewer Update

Thanks to the team at OUTSURENCE that was working on my case my query was resolved ASP.

I got my money back Today @10:am

OUTsurance
OUTsurance's reply05 Dec 2016, 11:52
Official

Hi Sandile,

Thank you for bringing this matter to our attention.

Please note all our calls are recorded. It was established that our advisor did discuss activation with you. Louis our client care manager has contacted you and resolved the matter.

We apologize for any inconvenience caused.

Regards,

Kelvin