Do not comply with POPI Act and Reject Business All Risk Claim

1 start they don't deserve it 0 rating is the right rating. I called OUTsurance for a claim in January 2024 due to an incident that happened when all my business goods were ******. Now is Mid-March 2024 and my claim was rejected. Don't ensure your business with OUTsurance if you are claiming for high value things. 1. Firstly, I was recorded without my concerns, and I only find our few weeks later that I was recorded without being told by the Claim Assessor. 2. I was very happy to see the OUTsurance staff in person as we always talk to them over the phone. The OUTsurance staff member Maddie Madisha treated me like low ******** and *****ster asked 1000 questions, interrogated I never been humiliated like this in my whole life. I am the one who was ****** here but I was treated as a ********. Everything was twisted and turn words in order to reject a claim, they ask you the same questions using different tactics in order for them to reject the claim. 3. They don’t treat the customer fairly. This caused a lot of setbacks in my business. I already lost of lot of clients and in business is not easy to build a clientele base. 4. My car was damaged during this process, and they never even bother to help me fix it. 5. I lost a lot of business revenue, financial loss in this tragedy also affected my health with lots of stress. 6. How one have a meeting to take a decision while the claim accessor already told me the claim will be rejected?? I have been a loyal client for many years but today I am confirming that paying this so called getting something out for an insurance rather save your money and don't donate it to bunch of people who will give you 1000 excuses when you claim to pay for your loss. Be warned this company is a *******. All my Frieds and family stay away from this company they are never to be trusted.