1 reviews | Active since May 2024
Dissatisfied customer
I would like you to assist me with regards to OUTSURANCE Despite my previous complaints the issues persist and I’m struggling to sleep due to breathing difficulties (paint used by the service provider)
"I am experiencing severe breathing difficulties and unable to sleep due to poor air quality or environmental conditions in my living space. Despite previous complaints, the issues persist, and I feel ignored by the responsible parties. Notably, I recently spent time away from my house on the 1.May -2.05.24 and did not experience any breathing problems during that time,
To this day they are dismissive saying that the paint I’ve used before is the same which is not true! I had never experienced this problem before !they are not fully addressing my concerns about the paint fumes nor offer any solutions to my problems I even requested a comprehensive solution such as removing the paint !
Your review was most concerning. After responding privately, we escalated the matter to our client liaison team.
Asanda contacted you to address your concerns and to discuss the way forward. We have advised our service provider to sc**** off the paint and let you choose a paint of your choice.
Once again, we do apologise for the bad experience.
Regards,
The OUTsurance Team
Your review was most concerning. After responding privately, we escalated the matter to our client liaison team.
Asanda contacted you to address your concerns and to discuss the way forward. We have advised our service provider to sc**** off the paint and let you choose a paint of your choice.
Once again, we do apologise for the bad experience.
Regards,
The OUTsurance Team
Your review was most concerning. After responding privately, we escalated the matter to our client liaison team.
Asanda contacted you to address your concerns and to discuss the way forward. We have advised our service provider to sc**** off the paint and let you choose a paint of your choice.
Once again, we do apologise for the bad experience.
Regards,
The OUTsurance Team
Your review was most concerning. After responding privately, we escalated the matter to our client liaison team.
Asanda contacted you to address your concerns and to discuss the way forward. We have advised our service provider to sc**** off the paint and let you choose a paint of your choice.
Once again, we do apologise for the bad experience.
Regards,
The OUTsurance Team
