Dissatisfied

I am very much disappointed in outrance service. I would like to please cancel my car insurance. I do not want to cover my car with outrance. The service I have received from outrance is very poor.

Not only was the agent who was assisting me unprofessional but I was also called by management who had informed me that they will sort my problem and call me back but never did so.

There is no proper service that I recieved from outrance throughout my claim. I claim on the 24th of December and only got my car back beginning of April. I had to do my own follow ups. I'm very disappointed.

I even called this passed Monday to cancel I was informed they will get someone to call me but it's Thursday now today and no one has called me.

Their service is very poor.