DISSAPOINTING TRUTH ABOUT OUTSURANCE AVOIDING CLAIM PAYMENTS

On the 26th of June one of your clients hit my sons car. Not only did you not listen to all the witness statements you also neglected to ask us about your client being intoxicated(Not well) as he put it.

Please also explain how you close the file on this matter as per your rejection mail? If my son hit your client then you would be in contact with us to get the money back for repairing his car. But no: "In light of our findings we are closing the file"

Please know we have the photos to prove he hit our sons car while it was standing still. Then your consultant confirmed: "Our client was not well at the time and was ill" {ON THE RECORDED LINE AND I SEND A PAIA REQUEST). Yeah, so ill he was laying on the bonnet of his own car. Again, I have pictures to prove this. Not once did anyone from your legal department call to discuss the claim. I sent several mails to get the ball rolling but no entertainment. I was more than willing to help you prove this client was at fault and he would have to pay for his own repairs. His dishonesty will probably cost you more money in the future and with the state of where Loss Ratio's are you can probably afford one or 200 bad HelloPeter reviews as long as you get to recover financially. I expected better from a company like OUTsurance. I was one of your greatest ambassadors seeing that I worked there for more than 5 years. But that is definitely not the same company I worked for!

WARNING: OUTSURANCE DOES NOT PAY CLAIMS OUT FAIRLY TO 3RD PARTIES. IF YOU INSURED THERE EXPECT TO BE HARRASED BY A 3RD PARTY BECAUSE THEY WILL AVOID TO DEAL WITH IT