TM
Tariro M
1 reviews | Active since Jan 2021
19 Feb 2024, 23:10
Dissapointed with Outsurance
My husband submitted a claim with Outsurance, on their app. They called him the next day at 7am and he missed the call because he was in the shower. It’s been two weeks now they never bothered to call again. Who calls a client at 7 in the morning? And never bother to return the call during normal working hours.
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OUTsurance's replyOfficial
20 Feb 2024, 12:26Good day Tariro,
Thank you for letting us know.
Trivashen our claims advisor, contacted your husband to register the claim. Your husband advised Trivashen that he had already replaced the window.
We do apologise for the delay and the inconvenience caused as a result.
Regards,
The OUTsurance Team
Thank you for letting us know.
Trivashen our claims advisor, contacted your husband to register the claim. Your husband advised Trivashen that he had already replaced the window.
We do apologise for the delay and the inconvenience caused as a result.
Regards,
The OUTsurance Team
OUTsurance's reply20 Feb 2024, 12:26
Official
Good day Tariro,
Thank you for letting us know.
Trivashen our claims advisor, contacted your husband to register the claim. Your husband advised Trivashen that he had already replaced the window.
We do apologise for the delay and the inconvenience caused as a result.
Regards,
The OUTsurance Team
Thank you for letting us know.
Trivashen our claims advisor, contacted your husband to register the claim. Your husband advised Trivashen that he had already replaced the window.
We do apologise for the delay and the inconvenience caused as a result.
Regards,
The OUTsurance Team