ZM
Zinzi M
1 reviews | Active since Nov 2021
11 May 2022, 07:59
Dissapointed
I'm very disappointed of how I've been double debited after 5 years with ousurance where they confirmed that it's their fault if including incorrect information on my policy regarding the regular driver
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OUTsurance's replyOfficial
13 May 2022, 16:36Good day Zinzi,
Thanks for your feedback.
Patrick our client services manager contacted you to get the matter resolved. He discussed the refund amount with you and we can confirm that the refund has been processed.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
Thanks for your feedback.
Patrick our client services manager contacted you to get the matter resolved. He discussed the refund amount with you and we can confirm that the refund has been processed.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply13 May 2022, 16:36
Official
Good day Zinzi,
Thanks for your feedback.
Patrick our client services manager contacted you to get the matter resolved. He discussed the refund amount with you and we can confirm that the refund has been processed.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
Thanks for your feedback.
Patrick our client services manager contacted you to get the matter resolved. He discussed the refund amount with you and we can confirm that the refund has been processed.
We are sorry for the inconvenience caused.
Regards,
OUTsurance