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bakang G

1 reviews | Active since Mar 2018

06 Aug 2019, 13:50

DISMAL SERVICE

Outsurance service is pathetic in a sense that their consultants speak a different language. i was required to present certain documents on my vehicle , now that i have they're saying something different. LIES . LIES . LIES. I urge them to mlisten to their recordings since their calls are recorded

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Replies (1)
OUTsurance
OUTsurance's reply07 Aug 2019, 14:03
Official
Hello Bakang

Thank you for our discussion and affording us the opportunity to investigate the reason for the delay.

Our legal claims manager contacted you. She is making arrangements for your vehicle to be towed to our service provider. She also confirmed that we will contribute towards the car rental costs while your vehicle is in for repair and finalise your claim as soon as we have received the assessment report.

Regards
OUTsurance

Best regards,