Dishonesty

Item: OUTsurance
Rating: 2
Author: Thabang L

About 2 months ago, I received a call from an Outsurance consultant to give me a quotation and stated that if they can't beat what I currently pay, they will pay me x amount. Sure enough, I gave him my time. They were not about to beat the price of my current insurer and he said I will receive a call for the payment. I have since been waiting. My number is ***. You can check it against your call records since I was told that calls are recorded.

Helpful (0)

Replies (4)

OUTsurance's replyOfficial

03 Jul 2024, 09:04

Good day Thabang,

Thank you for your review.

We have requested our quote promotion team to assist you with claiming the R500 / R1500 quote promotion.

We do apologise that the process wasn't concluded for you.

Regards,
The OUTsurance Team

OUTsurance's reply03 Jul 2024, 09:04

Official

Thabang L's updateReviewer Update

03 Jul 2024, 09:42

Thank you. I do appreciate the response and effort.

Thabang L's update03 Jul 2024, 09:42

Reviewer Update

Thank you. I do appreciate the response and effort.

Thabang L's updateReviewer Update

13 Aug 2024, 17:24

This is still not resolved. I received a call and the lady I spoke to said I would receive an email with a code of some sort. I'm still waiting.

Thabang L's update13 Aug 2024, 17:24

Reviewer Update

This is still not resolved. I received a call and the lady I spoke to said I would receive an email with a code of some sort. I'm still waiting.

OUTsurance's replyOfficial

16 Aug 2024, 10:47

Good day Thabang,

Thanks for your further feedback.

Our quote promotion advisor, Lethabo, contacted you and advised you what documents we require in order to finalise the process for you.

Regards,
The OUTsurance Team

OUTsurance's reply16 Aug 2024, 10:47

Official