Dishonest Outsurance sales agent never sent the link to claim the R500 or R1500

On Thursday the 9th of January I received a call from ***. The person on the other side of the call introduced himself and said that he was calling from Outsurance to do a follow up quote on a quote that I did 2 years ago. I laughed off and refused. I mean, who does follow up quotes 2 years later.

The gentleman (a black guy) convinced me to do the quote, sighting that I could make myself R500 or R1500. I agreed. We spoke for 45 minutes and 26 seconds, from 15:46. At the end, the gentleman couldn't beat my current insurance rates and promised to send me a link to upload my current insurance supporting documents so I could claim R500 or R1500. The problem NOW is that the gentleman never bothered to send me the quote via email or sms.

He **** to me! I believe that I have the right to claim for the R500 or the R1500. I need someone from OUTsurance to call me. I cannot get the 45 minutes back that I spent on that call, but at least I can get R500 or R1500 in compensation.