Dishonest consultants and pathetic insurance!

<p>After being with Outsurance for over 3 years and not making a single claim, I recently enquired about a lower monthly premium since my vehicle’s value has also decreased since 2013.</p> <p> </p> <p>Needless to say, the *********** call centre agent at Outsurance failed to communicate the fact that if my monthly premium (for comprehensive car cover) decreases with a mere R200 per month (including household insurance), that my basic excess would increase to a massive R13340!!!</p> <p> </p> <p>How do you expect people to pay such a huge amount of money? I was also told that if I’m in any car incident, and the damages are less than R13340 that I have to pay for everything myself. What is even the point of having insurance then? Outsurance is a ******* – goodbye and good riddance!!!</p>