GE
Gaff E
1 reviews | Active since Nov 2024
07 Mar 2025, 13:02
Dishonest agents
Would definitely NOT recommend. 2 consultants came to see me for a quotation for my business and residential insurance. The requested my banking details for my application for quotation to be completed. I requested before agreeing to anything that my attorney review the quotation which they greed on. After a week I received an email with the quotation which I immediately responded and said that I am not interested. End of month this money was deducted from my account. I feel that I was ******* into this where the consultants has been very dishonest and now Im battling to get my money back. WOULD DEFINETALY NOT RECOMMEND!!
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Replies (2)GE
Gaff E's updateReviewer Update
07 Mar 2025, 14:46Thank you, even yesterday I called in an spoke to a team leader, they assured me that i will be refunded within 24 hours. Still I haven't received my money OR response.
GE
Gaff E's update07 Mar 2025, 14:46
Reviewer Update
Thank you, even yesterday I called in an spoke to a team leader, they assured me that i will be refunded within 24 hours. Still I haven't received my money OR response.
OUTsurance's replyOfficial
10 Mar 2025, 15:51Hello Gaff
We received comprehensive feedback from our general manager , Wade after having reviewed the points you raised.
He discussed his findings with you and it was confirmed you did accept cover for your personal short term cover, but requested we cancel. This was after the premium was already submitted.
You confirmed the refund is showing on your side.
Thank you for affording us the opportunity to have discussed the matter with you.
Regards
The OUTsurance Team
We received comprehensive feedback from our general manager , Wade after having reviewed the points you raised.
He discussed his findings with you and it was confirmed you did accept cover for your personal short term cover, but requested we cancel. This was after the premium was already submitted.
You confirmed the refund is showing on your side.
Thank you for affording us the opportunity to have discussed the matter with you.
Regards
The OUTsurance Team
OUTsurance's reply10 Mar 2025, 15:51
Official
Hello Gaff
We received comprehensive feedback from our general manager , Wade after having reviewed the points you raised.
He discussed his findings with you and it was confirmed you did accept cover for your personal short term cover, but requested we cancel. This was after the premium was already submitted.
You confirmed the refund is showing on your side.
Thank you for affording us the opportunity to have discussed the matter with you.
Regards
The OUTsurance Team
We received comprehensive feedback from our general manager , Wade after having reviewed the points you raised.
He discussed his findings with you and it was confirmed you did accept cover for your personal short term cover, but requested we cancel. This was after the premium was already submitted.
You confirmed the refund is showing on your side.
Thank you for affording us the opportunity to have discussed the matter with you.
Regards
The OUTsurance Team