RD
Ranjan D
1 reviews | Active since Feb 2011
06 Jul 2021, 22:38
Disgusting, *********, unprofessional investigators
Definitely they condone ***** and encourage it. I have experienced this and brought it to the attention of the ***** department. They felt the amount was too trivial to bother with. So they condoned their client making a *****lent claim and they even paid the client out **********ly! This is a really sad reflection on Outsurance who are joining the elitist list of *****, *******ion and general ******** activity in SA that is looked upon as normal. Yes, indeed Outsurance is definitely a SA company because it exhibits all the tell tale signs of blazen *******ion and *****.
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OUTsurance's replyOfficial
08 Jul 2021, 14:03Hello Ranjan D
Thank you for your comments.
Subsequent to your initial complaint we received, our assessing manager was in contact with you, assuring you we will never condone any ********* or ******** behavior or practice.
Poobalan contacted you again today, discussed the matter in detail with you again. You raised further service concerns which we apologise for and Poobalan also provided you with feedback after he informed our legal department of our decision about the recovery.
You will therefore not receive any further enquiries from our legal department, as the matter has now been finalised on our side.
Thank you for the time you afforded us to discuss your concerns.
Regards
OUTsurance
Thank you for your comments.
Subsequent to your initial complaint we received, our assessing manager was in contact with you, assuring you we will never condone any ********* or ******** behavior or practice.
Poobalan contacted you again today, discussed the matter in detail with you again. You raised further service concerns which we apologise for and Poobalan also provided you with feedback after he informed our legal department of our decision about the recovery.
You will therefore not receive any further enquiries from our legal department, as the matter has now been finalised on our side.
Thank you for the time you afforded us to discuss your concerns.
Regards
OUTsurance
OUTsurance's reply08 Jul 2021, 14:03
Official
Hello Ranjan D
Thank you for your comments.
Subsequent to your initial complaint we received, our assessing manager was in contact with you, assuring you we will never condone any ********* or ******** behavior or practice.
Poobalan contacted you again today, discussed the matter in detail with you again. You raised further service concerns which we apologise for and Poobalan also provided you with feedback after he informed our legal department of our decision about the recovery.
You will therefore not receive any further enquiries from our legal department, as the matter has now been finalised on our side.
Thank you for the time you afforded us to discuss your concerns.
Regards
OUTsurance
Thank you for your comments.
Subsequent to your initial complaint we received, our assessing manager was in contact with you, assuring you we will never condone any ********* or ******** behavior or practice.
Poobalan contacted you again today, discussed the matter in detail with you again. You raised further service concerns which we apologise for and Poobalan also provided you with feedback after he informed our legal department of our decision about the recovery.
You will therefore not receive any further enquiries from our legal department, as the matter has now been finalised on our side.
Thank you for the time you afforded us to discuss your concerns.
Regards
OUTsurance