Disgusting treatment

I was a loyal client of Outsurance for years...last year I was retrenched and could not afford my premiums anymore. I fell behind and they cancelled my vehicle insurance. 4 months later I was employed again and tried to contact Outsurance to renew my policy. I was first told that it is possible if I send through proof of employment. I did so and when I followed up a week later I was told that they have changed their minds and that they cannot renew my policy, I will have to get a new quote. I did so and then I was told that they cannot help me for a period of 1 year. I tried calling for a new quote today and am now told that they cannot help me FOREVER!!!!! As if it is my fault I lost my job! This is absolutely disgusting treatment of a loyal client for years.