Disgusting service

Disgusted with the type of service I have revived from Outsurance. Firstly, I landed on a curb so my vehicle had to be towed on a bed in early hours of the morning. Problem 1: They did not ask me which panel beaters I would prefer my vehicle to go to they just sent it to the one the thought would be convenient for them. My previous insurance always gave me options of panel beaters I could have chosen from.

Problem 2: my car was at the panel beaters from February the 12th!!!!! I still do NOT have my car. I have called Outsurance several times to see if they could organize me a car yet no one has gotten back to me to even say no. It’s been FIVE MONTHS

Problem 3: They have chosen a panel beater who has the worst reviews ever on them and this really ****es me off! Plus now I am being told my car is being taken to Mazda Johannesburg south to be assessed further for something ! Another ****ing bad reviewed place

I’m so sick and tired of this disgusting service. I can’t wait to cancel this ****