Disgusting Service
<p>Marlinee Naidoo, telesales with the most rude attitude. We were asking for an insurance quote on a car we would like to purchase, therefore we would want to compare prices before agreeing to anything. This woman was hesistant on sending the quote, she called 6 hours later than the recommended time, when asked if she can beat the price, she says stupid things like its only this much more, just pay it. Most rudest thing i have ever heard... when things didnt go her way, she slams the phone down. What type of service is that?!?!?!?!?!?!? We have our home and all the others cars under Outsurance, and she has potentially made her company loose us as a cliental if she doesnt call back and do a formal apology or get FIRED!!!!</p> <p> </p> <p> </p>
Dear Theo
Thank you so much for allowing us the opportunity to investigate your concerns and for accepting our apology.
Brandan will assist the advisor with the necessary coaching. If you need any other assistance you are welcome to contact him directly.
Kind regards,
Alet
Dear Theo
Thank you so much for allowing us the opportunity to investigate your concerns and for accepting our apology.
Brandan will assist the advisor with the necessary coaching. If you need any other assistance you are welcome to contact him directly.
Kind regards,
Alet
