LB
Lee B
1 reviews | Active since Dec 2022
30 Dec 2022, 05:32
Disgusting Service
Absolutely terrible service from Outsurance!! Will definitely not refer anyone. I've been dealing with almost 10 different people who cannot help sort my claim out and they refer you to Service providers with the worst service- Fleet VIP Solutions . How they get onto your panel with this type of service is beyond me. Is there anyone that is skilled at Outsurance that can deal with my query?? Don't know what other route to take with you!
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OUTsurance's replyOfficial
30 Dec 2022, 09:42Hello Lee
We are truly sorry about the very long time you have been waiting for us to finalise your claim. Added to this, the service frustration you experienced is most unfortunate and not what we wish for any client to go through.
We have been in contact with you and discussed recourse until such time as the service provider re-opens and finalised the repair work to your vehicle. We will await your response hereto.
Regards
OUTsurance
We are truly sorry about the very long time you have been waiting for us to finalise your claim. Added to this, the service frustration you experienced is most unfortunate and not what we wish for any client to go through.
We have been in contact with you and discussed recourse until such time as the service provider re-opens and finalised the repair work to your vehicle. We will await your response hereto.
Regards
OUTsurance
OUTsurance's reply30 Dec 2022, 09:42
Official
Hello Lee
We are truly sorry about the very long time you have been waiting for us to finalise your claim. Added to this, the service frustration you experienced is most unfortunate and not what we wish for any client to go through.
We have been in contact with you and discussed recourse until such time as the service provider re-opens and finalised the repair work to your vehicle. We will await your response hereto.
Regards
OUTsurance
We are truly sorry about the very long time you have been waiting for us to finalise your claim. Added to this, the service frustration you experienced is most unfortunate and not what we wish for any client to go through.
We have been in contact with you and discussed recourse until such time as the service provider re-opens and finalised the repair work to your vehicle. We will await your response hereto.
Regards
OUTsurance