1 reviews | Active since Aug 2016
disgusting service
outsurance wants to increase my excess on my vehicle insurance to R10 000.00 from R1000.00. They advised that I came up as a multi-claimant , however I only did 2 claims from the time my policy was initiated. There was claim done last year how ever the consultant captured it as 3 incidents.
Good day,
I have been unsuccessful in my attempt to contact you. Concerned that you mention the claim was captured 3 times instead of 2. I will escalate this matter to a client services manager.
Thanks,
Kelvin
Best regards,
Good day,
I have been unsuccessful in my attempt to contact you. Concerned that you mention the claim was captured 3 times instead of 2. I will escalate this matter to a client services manager.
Thanks,
Kelvin
Best regards,
Good day,
I have tried to call again but was unsuccessful. Please email *** I will respond to your email. In the interim I have referred your complaint to our client services manager.
Thanks,
Kelvin
Best regards,
Good day,
I have tried to call again but was unsuccessful. Please email *** I will respond to your email. In the interim I have referred your complaint to our client services manager.
Thanks,
Kelvin
Best regards,
Good day,
The matter was escalated to our actuarial department.
Teresa our client services manager contacted you to provide feedback on the multi-claimant status in detail. She has provided you with all her contact details.
Thank you,
Kelvin
Best regards,
Good day,
The matter was escalated to our actuarial department.
Teresa our client services manager contacted you to provide feedback on the multi-claimant status in detail. She has provided you with all her contact details.
Thank you,
Kelvin
Best regards,