disgusting service

There was severe storm on the 26 March 2015 at approx. 18:00 pm, when the neighbours roof tiles that was not secured properly and does not have any storm clips to hold the tiles in place, flew off the roof causing major damage to my vehicle which was parked off in my yard under the carport. The neighbour was informed on the above matter and he contacted his insurance which is Outsurance and they said \\it is an act of God.\The neighbour has an existing bond which has a liability cover which I am sure will cover such an incident. There was an acessor who came out \""