DISGUSTING LEGAL CLAIMS DEPARTMENT

THIS COMPANY IS A TOTAL WASTE OF TIME. I HAVE A THIRD PARTY CLAIM WITH ONE OF THERE CLIENTS. THEY REFUSE TO PAY, SAYING THE PICTURES I SUBMITTED THERE IS NO DAMAGE, AND THERE CLIENTS CAR ISNT DAMAGED. MY CAR WAS PARKED, WHILE MY SON WAS IN THE SHOP THEY REVERSED INTO MY CAR. THEY STILL CAME WITH US TO THE POLICE STATION TO OPEN AN OAR, AND ADMITTED THAT THEY WERE SORRY, MY CAR IS STILL BRAND NEW HAS 6000 KM ON THE CLOCK. I NOW GET TOLD THERE IS NO DAMAGE TO MY CAR, BUT THE QUOTATION IS FOR R11 000.00. NOT EVEN AN ASSESSOR WAS SENT OUT. I HAVE ALWAYS HEARD NEVER TO TAKE A POLICY WITH OUTSURANCE AND NOW I KNOW WHY. ABSOLUTELY TERRIBLE SERVICE.