PD
Premilla D
1 reviews | Active since May 2016
18 May 2021, 09:03
Disgusting, dishonest, ****s run by Outsurance
Most disgusting, abusive and insensitive people at head office who are actually encouraging ***** and perhaps taking bribes to process false claims. Though I have every proof of this, outsurance seemingly want to continue making a massive payout to the person who was a fault. I have recordings about the **** claim as they are trying to swindle outsurance to make claims that are on old pre-existing damages on their car. he also ran away from the scene and I had to trace him. The woman who spoke to me from outsurance seems to be in this ****. Shame on you Outsurance. You are a disgrace to justice. You entertain dishonest, ***** and encourage your staff to act *****lenly.
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
19 May 2021, 12:18Hello Premilla D
Further to our private reply to your concerning feedback, we arranged a call to you to obtain specific detail which led to your complaint,
We are sorry to learn your previous attempts to make us aware of the ********* behaviour by our client, were not responded to.
Thank you for providing us with detail. We are investigating the matter and will provide you with proper feedback.
We need to emphasise: we will never condone any ********* conduct from any staff member and will ensure we settle valid claims only.
Regards
OUTsurance
Further to our private reply to your concerning feedback, we arranged a call to you to obtain specific detail which led to your complaint,
We are sorry to learn your previous attempts to make us aware of the ********* behaviour by our client, were not responded to.
Thank you for providing us with detail. We are investigating the matter and will provide you with proper feedback.
We need to emphasise: we will never condone any ********* conduct from any staff member and will ensure we settle valid claims only.
Regards
OUTsurance
OUTsurance's reply19 May 2021, 12:18
Official
Hello Premilla D
Further to our private reply to your concerning feedback, we arranged a call to you to obtain specific detail which led to your complaint,
We are sorry to learn your previous attempts to make us aware of the ********* behaviour by our client, were not responded to.
Thank you for providing us with detail. We are investigating the matter and will provide you with proper feedback.
We need to emphasise: we will never condone any ********* conduct from any staff member and will ensure we settle valid claims only.
Regards
OUTsurance
Further to our private reply to your concerning feedback, we arranged a call to you to obtain specific detail which led to your complaint,
We are sorry to learn your previous attempts to make us aware of the ********* behaviour by our client, were not responded to.
Thank you for providing us with detail. We are investigating the matter and will provide you with proper feedback.
We need to emphasise: we will never condone any ********* conduct from any staff member and will ensure we settle valid claims only.
Regards
OUTsurance
