CJvV
Caitlin Janse van Vuuren

1 reviews | Active since Mar 2022

02 Apr 2022, 07:26

Disgusting

DISGUSTING - Phoned me for insurance I then listened to everything went through the whole process. AFTER sending emails to a certain person so not even a random email they still go and debit my account, they debit it in such a way it is non reversable.. Nice way to ***** peoples money.

0
Replies (1)
OUTsurance
OUTsurance's reply08 Apr 2022, 13:38
Official
Hello Caitlin J

Please accept our sincere apologies for the unfortunate experience!

Our sales manager tried to reach you to provide you with proper feedback. Your email request to cancel was not actioned, which led to the premium collection. 
We will provide you with further feedback and confirm the policy has since been cancelled.

Regards
OUTsurance