CC
Christopher C
1 reviews | Active since Aug 2023
04 Sept 2023, 11:04
Disgusting behavior
I'm really disappoint in the call I just received for removing my pet who had just passed away from Cancer. During the call the agent wanted to know if he could quote me for vehicle insurance? Could your greed not wait until I was done grieving? Disgusting behavior
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OUTsurance's replyOfficial
04 Sept 2023, 12:31Good day Christopher,
We are so sorry to hear that your pet passed away and send our condolences. We know your pet will leave a big void in your life.
It was insensitive and unacceptable that we tried to get a referral from you. Your concerns will be addressed internally.
You have our sincere apologies for the terrible experience.
Regards,
The OUTsurance Team
We are so sorry to hear that your pet passed away and send our condolences. We know your pet will leave a big void in your life.
It was insensitive and unacceptable that we tried to get a referral from you. Your concerns will be addressed internally.
You have our sincere apologies for the terrible experience.
Regards,
The OUTsurance Team
OUTsurance's reply04 Sept 2023, 12:31
Official
Good day Christopher,
We are so sorry to hear that your pet passed away and send our condolences. We know your pet will leave a big void in your life.
It was insensitive and unacceptable that we tried to get a referral from you. Your concerns will be addressed internally.
You have our sincere apologies for the terrible experience.
Regards,
The OUTsurance Team
We are so sorry to hear that your pet passed away and send our condolences. We know your pet will leave a big void in your life.
It was insensitive and unacceptable that we tried to get a referral from you. Your concerns will be addressed internally.
You have our sincere apologies for the terrible experience.
Regards,
The OUTsurance Team