Disgusted, Waste of time.

Good Day, I went online to insure my 2 vehicles with outsurance and got a call back from Patience Mavela who kept me on the phone for over 45 minutes to give me a price over a R1000.00 more that what I currently pay. I asked for my pay out as they couldnt beat my current insurer.She advised that I was paid out in 2020 and there is a new policy stating no payment within 24 months,I advised why did you call if you knew this, No answer.I asked for a Manager and spoke to Cheazrac Morey(Sales) and he kept on saying his sorry and cant pay out.I asked why did his staff call me if this was the case, he answered, they were trying their luck.My question is WHY CALL ME and waste over 1 hour of my time and get a extremely high premium, Then get told they wont pay me out as its within 24 months. I explained the wrong to the sales manager and he agreed but said he cant do anything.I have been getting calls from outsurance for many months and If they knew they would not pay out,WHY CALL????? I expect payment as outsurance was in the wrong and based on principle,must pay me for both my vehicles (R1000.00)as they did not beat my premium.If not,Everyone will see you for what you do and the manner in which you operate.