RS
Rene S

1 reviews | Active since Dec 2020

17 Nov 2022, 08:48

Disgusted

I been a client over the years with Outsurance but now I don't know. They call you about a written off vehicle and when you cancel that policy they cancel a other account that is not even in my name but my husband's business name. You need consent to reactivate it but not to cancel it?

0
Replies (2)
RS
Rene S's update17 Nov 2022, 15:10
Reviewer Update
Thank you issue is resolved.
OUTsurance
OUTsurance's reply17 Nov 2022, 15:51
Official
Good day Rene, 

Thank you for your further feedback.

After responding privately to your review, we immediately escalated the matter to Lee our client services manager.

We are pleased to hear that the matter has been resolved.

Regards,
OUTsurance