RS
Rene S
1 reviews | Active since Dec 2020
17 Nov 2022, 08:48
Disgusted
I been a client over the years with Outsurance but now I don't know. They call you about a written off vehicle and when you cancel that policy they cancel a other account that is not even in my name but my husband's business name. You need consent to reactivate it but not to cancel it?
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Replies (2)RS
Rene S's updateReviewer Update
17 Nov 2022, 15:10Thank you issue is resolved.
RS
Rene S's update17 Nov 2022, 15:10
Reviewer Update
Thank you issue is resolved.
OUTsurance's replyOfficial
17 Nov 2022, 15:51Good day Rene,
Thank you for your further feedback.
After responding privately to your review, we immediately escalated the matter to Lee our client services manager.
We are pleased to hear that the matter has been resolved.
Regards,
OUTsurance
Thank you for your further feedback.
After responding privately to your review, we immediately escalated the matter to Lee our client services manager.
We are pleased to hear that the matter has been resolved.
Regards,
OUTsurance
OUTsurance's reply17 Nov 2022, 15:51
Official
Good day Rene,
Thank you for your further feedback.
After responding privately to your review, we immediately escalated the matter to Lee our client services manager.
We are pleased to hear that the matter has been resolved.
Regards,
OUTsurance
Thank you for your further feedback.
After responding privately to your review, we immediately escalated the matter to Lee our client services manager.
We are pleased to hear that the matter has been resolved.
Regards,
OUTsurance
