CA
Conita A

1 reviews | Active since Feb 2020

27 Feb 2021, 04:11

Disgusted

Poor insurance ever ....ever since i boughy my house you guys have been having problems approving claim everytime i must hear dat i am.a multipule claimer but you guys dont say so when i neeed to pay each month ....

I requees that sum1 come to fiz thw guttr well the claim was declined just now i woke up with a bang and guess wat the ****en gutter broke of now damage my carport with the impact so i wonder who is covering that now thw paint that i juat recently painted thw house ia reunen as well

Prepare urslf im canceling this insurance u guys are a bunce of ******* on ur adds u wanna sound so kwaai if only it was the truth

0
Replies (1)
OUTsurance
OUTsurance's reply02 Mar 2021, 07:25
Official
Hello Conita

We understand your unhappiness. 

We consider frequency of claims when the decision is made to increase excess as a result of claims history.

Our assessing manager contact you after having received your complaint to discuss this with you.
You unfortunately notified us you do not agree and decided to cancel in future.

Regards
OUTsurance