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Disappointed I have been with OUTsurance for so many years now and in my life I have never heard of such backwards way of doing business especially in the times we live in now. I phoned the call centre this morning to update my phone insurance because I upgraded my phone. Firstly the lady was not friendly at all, she came across as very rude. First time I am experiencing this because the call centre staff are normally so friendly. Then she proceeds to ask me some questions, one of which is my marital status. I have been divorced for 4 years already and she updated this on your system and now my policy went up by R200 because of this. How on earth in today’s society can you discriminate like this? So because I am a woman and I am divorced for 4 years already I get penalised for this. This is ************** in the highest regard! I am so disappointed in OUTsurance.