SD
Sonic D

1 reviews | Active since Nov 2020

05 Jul 2024, 13:09

Disappointment.

R2000 pm car insurance for a 2013 sedan?

R500 car insurance Increase after 1 year claim free? Very poor service. They raised my already expensive car insurance by around R500 to take it up to R1850! This after they didn’t even call to inform me. Only an email in my junkmail section. This is for a 2013 hyundai sedan.

I wouldn’t recommend Outsurance to anyone.

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Replies (1)
OUTsurance
OUTsurance's reply05 Jul 2024, 13:57
Official
Good afternoon Sonic Dup,

We are sorry to hear about your substantial premium increase and understand that this came as a disappointment.

Premiums are guaranteed for 12 months thereafter on the anniversary of your policy there will be an annual increase where factors such as claims, inflationary adjustments, underwriting changes etc. will have an influence on the rerate. 

We see that you have cancelled your policy however our client care manager will review your premium and contact you.

Regards,
The OUTsurance Team