SS
Sola S

1 reviews | Active since Jan 2019

10 Jan 2019, 11:08

Disappointed with Outsurance

After taking me over a month to get in touch with direct staff of Outsurance then another 2 month to check my claim.. it's been terrible experience having to risking my life driving the vehicle that's not in good state. It's been the worst way of attending to customers and paying their claims. horrible

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Replies (1)
OUTsurance
OUTsurance's reply15 Jan 2019, 15:45
Official
Good day sola-sopeju,

Riaan our legal manager has been in contact with the third party Frank. He has discussed the claim in detail with Frank and explained that we are waiting for information from the finance house.

Riaan will revert once he has the relevant information.

Regards,
OUTsurance