1 reviews | Active since Aug 2016

22 Jan 2019, 15:41

Disappointed in the ********* behaviour

I am so disappointed. I have a life insurance policy with Outsurance and when I phoned for a quotation to insure my vehicle I was refused a quotation because I refused to divulge the amount I am currently paying on my vehicle insurance.

I find this ********* for a company to want to undercut another company.

I deal with suppliers and when I have to obtain quotations I refuse to divulge what one supplier quoted to another supplier.

I feel this is just wrong.

0
Replies (1)
OUTsurance
OUTsurance's reply29 Jan 2019, 12:15
Official
Good day audrey-mckenzie,

What you have described is totally unacceptable. We will not tolerate or condone such bad business ethics. Subsequently we contacted you to assist with the quotation.

We do apologise for the bad service delivery.

Regards,
OUTsurance