Disappointed in service

Not nearly close to their ads. What they don't tell you is whether or not a policy is a month old they ad it to your current portfolio and you pay interest on the entire policy and no one tells you this when you add policies. Secondly the communication is really ****py because you phone to resolve an issue only to be told no everything is fine few days later you get the same call. They over promise and under deliver. I am really disappointed guys you can do better.