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julie.langley julie.langley
1 reviews | Active since May 2016
06 Oct 2024, 14:15
Disappointed in Outsurance
Shocked that in this day and age one is discriminated against due to mental health when applying for life cover. Very disappointing
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Replies (1)
OUTsurance's replyOfficial
16 Oct 2024, 12:12Good afternoon Julie,
Further to our private reply, after receiving your complaint, our client care manager Michael, contacted you to address your concerns.
We are sorry that you feel discriminated, and can assure you this was not our intention.
Michael has discussed the non-disclosure which caused the premium increase.
We are sorry for the disappointment.
Regards,
The OUTsurance Team
Further to our private reply, after receiving your complaint, our client care manager Michael, contacted you to address your concerns.
We are sorry that you feel discriminated, and can assure you this was not our intention.
Michael has discussed the non-disclosure which caused the premium increase.
We are sorry for the disappointment.
Regards,
The OUTsurance Team
OUTsurance's reply16 Oct 2024, 12:12
Official
Good afternoon Julie,
Further to our private reply, after receiving your complaint, our client care manager Michael, contacted you to address your concerns.
We are sorry that you feel discriminated, and can assure you this was not our intention.
Michael has discussed the non-disclosure which caused the premium increase.
We are sorry for the disappointment.
Regards,
The OUTsurance Team
Further to our private reply, after receiving your complaint, our client care manager Michael, contacted you to address your concerns.
We are sorry that you feel discriminated, and can assure you this was not our intention.
Michael has discussed the non-disclosure which caused the premium increase.
We are sorry for the disappointment.
Regards,
The OUTsurance Team