Disappointed

I am honestly deeply disappointed by Outsurance, I did a quote last year and my current premium couldn’t be matched, I was sent the link for the R500 I submitted everything and a lady said I must try submitting it after 3 days the link didn’t work,called in and promised a new link would be sent but it never was, but that’s not the issue….so again today I sent a quote request hoping maybe the prices would have maybe gone down again, we did a home contents and also car insurance, Outsurance couldn’t beat the price, excesses were high as well as the premiums, so I explained to the agent that the pricing is quite steep and my intent was to reduce what I currently have, she tried to persuade me to take up the insualrance despite it being high, to get her off I said look let me sit down with my wife and call me back tomorrow, and she did something I wish insurance companies would stop doing “you are the man of the house, you need to make decisions blah blah blah” I stopped her right there and then, this is the most annoying thing you can say to a person, and lastly and more importantly, Outsurance still couldn’t beat my current premium….yet nothing was said, both home contents and car inshrance