RB
Rakesh B
1 reviews | Active since Jan 2019
14 Feb 2019, 12:42
Disappointed
Feedback : it's been exactly 55 days today since my accident....... I couldn't take my car to an authorised Volkswagen repair centre as outsurance has their own or contracted to one, was quoted almost R14000 by a reputable Volkswagen repair centre and quoted less than R4000 at a repair centre outsurance asked me to take my vehicle to,.......... to top everything, my car isn't repaired neither have I been paid out as yet
Helpful (0)
Replies (2)0
Replies (2)RB
Rakesh B's updateReviewer Update
14 Feb 2019, 13:25If only outsurance was as quick to sort out their claims instead of replying to complaints on hellopeter
RB
Rakesh B's update14 Feb 2019, 13:25
Reviewer Update
If only outsurance was as quick to sort out their claims instead of replying to complaints on hellopeter
OUTsurance's replyOfficial
18 Feb 2019, 13:19 Good day Rakeshbasdeo,
We acknowledge receipt of your complaint. We agree 55 days on your claim is unacceptable. We are unable to trace a claim with the info you provided. We have tried calling you but have been unsuccessful. We have also sent you a private message requesting the claim number.
Once received we will contact you Sorry for the delay.
Regards,
OUTsurance
We acknowledge receipt of your complaint. We agree 55 days on your claim is unacceptable. We are unable to trace a claim with the info you provided. We have tried calling you but have been unsuccessful. We have also sent you a private message requesting the claim number.
Once received we will contact you Sorry for the delay.
Regards,
OUTsurance
OUTsurance's reply18 Feb 2019, 13:19
Official
Good day Rakeshbasdeo,
We acknowledge receipt of your complaint. We agree 55 days on your claim is unacceptable. We are unable to trace a claim with the info you provided. We have tried calling you but have been unsuccessful. We have also sent you a private message requesting the claim number.
Once received we will contact you Sorry for the delay.
Regards,
OUTsurance
We acknowledge receipt of your complaint. We agree 55 days on your claim is unacceptable. We are unable to trace a claim with the info you provided. We have tried calling you but have been unsuccessful. We have also sent you a private message requesting the claim number.
Once received we will contact you Sorry for the delay.
Regards,
OUTsurance