AN
Andile N
1 reviews | Active since Nov 2024
05 Nov 2024, 16:54
Disappoint Service
I'm so so disappointed with outsurance to an extent that I wish I had chosen my vehicle financing bank who were offering me the same benefits but with the difference of R100. That R100 would have been nothing campared to what I'm going through with this company.
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
05 Nov 2024, 17:18Good day Andile,
We acknowledge receipt of your complaint.
Our claims manager will review the matter and contact you.
Regards,
The OUTsurance Team
We acknowledge receipt of your complaint.
Our claims manager will review the matter and contact you.
Regards,
The OUTsurance Team
OUTsurance's reply05 Nov 2024, 17:18
Official
Good day Andile,
We acknowledge receipt of your complaint.
Our claims manager will review the matter and contact you.
Regards,
The OUTsurance Team
We acknowledge receipt of your complaint.
Our claims manager will review the matter and contact you.
Regards,
The OUTsurance Team
OUTsurance's replyOfficial
06 Nov 2024, 11:43Hello Andile
Further to our private reply to your review, we confirm having received feedback from our legal claims manager, confirming contact was made with you.
The reason for the delay was discussed as well as the way forward.
Thank you for your understanding and further patience you afforded us to resolve the matter for you.
Regards
The OUTsurance Team
Further to our private reply to your review, we confirm having received feedback from our legal claims manager, confirming contact was made with you.
The reason for the delay was discussed as well as the way forward.
Thank you for your understanding and further patience you afforded us to resolve the matter for you.
Regards
The OUTsurance Team
OUTsurance's reply06 Nov 2024, 11:43
Official
Hello Andile
Further to our private reply to your review, we confirm having received feedback from our legal claims manager, confirming contact was made with you.
The reason for the delay was discussed as well as the way forward.
Thank you for your understanding and further patience you afforded us to resolve the matter for you.
Regards
The OUTsurance Team
Further to our private reply to your review, we confirm having received feedback from our legal claims manager, confirming contact was made with you.
The reason for the delay was discussed as well as the way forward.
Thank you for your understanding and further patience you afforded us to resolve the matter for you.
Regards
The OUTsurance Team