ZE
Zee E
1 reviews | Active since Nov 2020
07 Jan 2022, 10:34
Devan Pullay
Devan Pillay keeps cutting me off. Doesnt sort out my claim. Number uncontactable.
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Replies (2)ZE
Zee E's updateReviewer Update
07 Jan 2022, 14:29They called me and said someone would call me at 14h00. Still no call.
ZE
Zee E's update07 Jan 2022, 14:29
Reviewer Update
They called me and said someone would call me at 14h00. Still no call.
OUTsurance's replyOfficial
07 Jan 2022, 15:55Good afternoon Zee,
Thank you for your feedback.
Our claims manager Nonhlanhla has been in contact with you. She has informed you that connectivity issues have compromised the call quality between you and Deven. She has assisted by re-allocating your claim to a different advisor who has since assisted with your claim.
We apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Our claims manager Nonhlanhla has been in contact with you. She has informed you that connectivity issues have compromised the call quality between you and Deven. She has assisted by re-allocating your claim to a different advisor who has since assisted with your claim.
We apologise for the inconvenience caused.
Regards,
OUTsurance
Best regards,
OUTsurance's reply07 Jan 2022, 15:55
Official
Good afternoon Zee,
Thank you for your feedback.
Our claims manager Nonhlanhla has been in contact with you. She has informed you that connectivity issues have compromised the call quality between you and Deven. She has assisted by re-allocating your claim to a different advisor who has since assisted with your claim.
We apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Our claims manager Nonhlanhla has been in contact with you. She has informed you that connectivity issues have compromised the call quality between you and Deven. She has assisted by re-allocating your claim to a different advisor who has since assisted with your claim.
We apologise for the inconvenience caused.
Regards,
OUTsurance
Best regards,