Desparate to make sales

Im very disappointed that i went to get a qoute for different policies with this company and i explained to the agent Lebo that i need to compare with other service providers im not taking a policy but just need qoutes. The guy went to do an enquiry on my credit at ITC this is gonna affect my my credit statis with lots of enquiries this is gonna remain on my profile for full 1 year. I would like this company to remove that enquiry i did not accept the policy i said im still comparing