Desiree from the Home insurance retention department was an excellent consultant she asked me very important questions and ensured that I understand how my answers would impact the policy

Desiree from the Home insurance retention department was an excellent consultant she asked me very important questions and ensured that I understand how my answers would impact the policy. She was able to increase my overall cover and reduce the premuim as well. The following day she followed up with a call to check if I had received the policy document. This is what I call top tier service. Taking customer service to another level. In that case I have considered getting a comparison quote to move my other policies to Outsurance because of service.