AW
Andrea W
1 reviews | Active since Mar 2023
10 Aug 2024, 13:01
Delayed refund
I am still waiting on a refund since May for insurance on a car that was never received, they keep asking for a bank statement when I follow up
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Replies (2)AW
Andrea W's updateReviewer Update
10 Aug 2024, 20:41Hi
Please email instead as I am not always able to take calls during work hours ...why
is a call necessary after so many months have passed - finalize the refund thanks
Please email instead as I am not always able to take calls during work hours ...why
is a call necessary after so many months have passed - finalize the refund thanks
AW
Andrea W's update10 Aug 2024, 20:41
Reviewer Update
Hi
Please email instead as I am not always able to take calls during work hours ...why
is a call necessary after so many months have passed - finalize the refund thanks
Please email instead as I am not always able to take calls during work hours ...why
is a call necessary after so many months have passed - finalize the refund thanks
OUTsurance's replyOfficial
12 Aug 2024, 10:28Hello Andrea
We wish to sincerely apologise for the unfortunate delay!
Our client care manager assisted you and confirmed same via email.
Regards
The OUTsurance team
We wish to sincerely apologise for the unfortunate delay!
Our client care manager assisted you and confirmed same via email.
Regards
The OUTsurance team
OUTsurance's reply12 Aug 2024, 10:28
Official
Hello Andrea
We wish to sincerely apologise for the unfortunate delay!
Our client care manager assisted you and confirmed same via email.
Regards
The OUTsurance team
We wish to sincerely apologise for the unfortunate delay!
Our client care manager assisted you and confirmed same via email.
Regards
The OUTsurance team