CB
Corne B

1 reviews | Active since Dec 2024

13 Jan 2025, 10:10

Delayed Process

I received a call last week from Outsurance attempting to quote me for car insurance. The agent said I would be eligible for R500/R1500 if they couldnt beat my current insurance quote.

I got a quote and Outsurance couldnt beat my current insurance premium. The agent advised I will get an email with a link to upload my policy but I havent received anything yet.

I have received a confirmation SMS with an OTP. Please advise/assist

0
Replies (3)
OUTsurance
OUTsurance's reply13 Jan 2025, 10:28
Official
Hello Corne

It's a pity to see we were unable to offer you a saving at this time.
We are however very sorry to see the link never reached you and thank you for letting us know.

Our quote promotion team will arrange assistance for you.

Regards
The OUTsurance Team
CB
Corne B's update16 Jan 2025, 08:10
Reviewer Update
Hi there
The promotion team reached out and I went through the same process. Got an SMS but no email. Call agent advised to email my cuirrent policy to *** if i do not get the email. I have done so but am still not getting any feedback or replies.

Please advise/assist.

Thank you
OUTsurance
OUTsurance's reply16 Jan 2025, 11:05
Official
Hi Corne,

We are sorry to hear. 
Our quote promotion team will be in touch.

Regards,
The OUTsurance Team