Delayed and Unsuccessful repair.

My car was Involved in accident, OUTsurance took the car for assessment on 3 May 2024 and it was approved for repairs as advised by the consultant and was allocated to Lens Motors panel beater for repairs, the manager sent me the damage report of mag wheel damaged and suspension, and was advised it should be done in weeks' time, that didn't happen and I had to follow up since I was not getting feedback from both panel beater and OUTsurance, it took my car a months to get repaired and throughout I was not getting feedback from the repairer or OUTsurance, what concerned me more is I did not even know who was handling my case since I was not receiving update regarding my car status. feather more I got my car back on 4th of June 2024 15h00 that my car was fixed. I drove back, on the second day that's when i realized that the wheel alignment was not good, and I noticed the sound on the suspension, the brake pad light came on the screen. I had to call them back and was advised that I should take my car back to the same people who fixed it, what's amused me most is that the people who are fixing my car are panel beaters which has nothing to do with suspension and again i have to wait for next week Monday the 10th of June to get it checked. The Insurance is really failing me, and I don't have a transport to take me to work and back, every day I have to spend 300 requesting to work come 16 June I have to be in Limpopo, all my plan is failing due to the Incompetence and ignorance's.