PT
Prudence T
1 reviews | Active since Aug 2011
27 Jan 2025, 14:55
De*****ed by an OUTsurance Agent
I requested a quote with Lebo Nkadimeng, upon assessing what they will be charging me it did not make sense to move from, y current insurance for R4.00 per month. Lebo went on to register a policy in my name. My details are on their details because i have used OUTsurance before. What she did is ***** and i have other debit order orders that will bounce because of some greedy agent that was looking at their pocket to get a commission. I got assistance from Otshepile Mathi. I demand my refund i was de*****ed I am very same to change everything for R4.00 it does not even buy a lollipop
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Replies (2)0
Replies (2)
OUTsurance's replyOfficial
27 Jan 2025, 15:38Good day Prudence,
We apologise for the inconvenience caused.
The policy has been cancelled and the sales call will be reviewed. Any service transgressions established will be adressed.
Regards,
The OUTsurance Team
We apologise for the inconvenience caused.
The policy has been cancelled and the sales call will be reviewed. Any service transgressions established will be adressed.
Regards,
The OUTsurance Team
OUTsurance's reply27 Jan 2025, 15:38
Official
Good day Prudence,
We apologise for the inconvenience caused.
The policy has been cancelled and the sales call will be reviewed. Any service transgressions established will be adressed.
Regards,
The OUTsurance Team
We apologise for the inconvenience caused.
The policy has been cancelled and the sales call will be reviewed. Any service transgressions established will be adressed.
Regards,
The OUTsurance Team
OUTsurance's replyOfficial
12 Feb 2025, 11:34Good day Prudence,
Further to our private reply, the call was reviewed, and it was established that cover was accepted.
The refund was however processed and would have reflected in your account a few days after receiving your complaint.
We apologise for any inconvenience and misunderstanding caused.
Regards,
The OUTsurance Team
Further to our private reply, the call was reviewed, and it was established that cover was accepted.
The refund was however processed and would have reflected in your account a few days after receiving your complaint.
We apologise for any inconvenience and misunderstanding caused.
Regards,
The OUTsurance Team
OUTsurance's reply12 Feb 2025, 11:34
Official
Good day Prudence,
Further to our private reply, the call was reviewed, and it was established that cover was accepted.
The refund was however processed and would have reflected in your account a few days after receiving your complaint.
We apologise for any inconvenience and misunderstanding caused.
Regards,
The OUTsurance Team
Further to our private reply, the call was reviewed, and it was established that cover was accepted.
The refund was however processed and would have reflected in your account a few days after receiving your complaint.
We apologise for any inconvenience and misunderstanding caused.
Regards,
The OUTsurance Team